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FAQ’s

FAQ's • Harmless Cigarette  

Frequently Asked Questions

What is Harmless Cigarette?

If you’re just hearing about Harmless Cigarette for the first time. Harmless Cigarette™ is a pure and natural therapeutic quit smoking aid. It replicates similar features of a regular cigarette and can be used to simulate smoking which can help satisfy cravings, distract you from getting smoking cravings, overcome smoking behaviors such as, oral fixation, hand to mouth gestures and curb many other habits associated with smoking. Harmless Cigarette also provides you with a satisfying solution that you can use to hold and puff on at all times to help overcome the urge to smoke and make quitting easier. You can enjoy using Harmless Cigarette anytime and anywhere to satisfy your cravings without the harmful effects of smoking or vaping! Harmless Cigarette is a tested and proven method that helps thousands of people successfully quit smoking each year!

How to use Harmless Cigarette?

Using Harmless Cigarette is simple and easy.

Click the link below to learn more and watch how to use the Harmless Cigarette Natural Quit Smoking Aid.

HOW TO USE HARMLESS CIGARETTE

What makes it different from tobacco cigarettes or e-cigarettes?

Unlike traditional cigarettes or e-cigarettes, Harmless Cigarette is pure & natural, it's non-electric, smokeless and vaporless. It Does Not contain any nicotine, tobacco, liquids or addictive chemicals like those found in tobacco cigarettes and e-cigarettes. Harmless Cigarette™ feels and looks like a cigarette, and uses a proprietary non-electric air filter to help you satisfy cravings to smoke or vape without the harmful effects of smoking or vaping.

What makes it different from nicotine products?

Nicotine gum, patches and other NRT products focus only on replacing nicotine with more nicotine. But Harmless Cigarette actually focuses on satisfying and coping with both the psychological and physical “hand to mouth” addiction which most smokers find difficult to overcome when quitting. 

Is Harmless Cigarette a nicotine inhaler?

No. Harmless Cigarette is NOT a nicotine inhaler, and the Harmless Cigarette Does Not contain any nicotine, tobacco or unwanted chemicals like those found in tobacco cigarettes, e-cigarettes and nicotine aid products. 

Where can I use Harmless Cigarette?

You can enjoy using Harmless Cigarette conveniently wherever life takes you. Harmless Cigarette is small, lightweight, and it can truly go anywhere, so no matter where you go Harmless Cigarette is always ready to provide pure harmless satisfaction! You can enjoy using it at home, in the car, in the office, on airplanes, buses, trains and more! 

Do you light it?

No. You Do Not light Harmless Cigarette and you don't smoke it. Harmless Cigarette is not intended to be lit with any fires. Do not attempt to light or smoke it. Do not attempt to place or attach anything onto or inside Harmless Cigarette.

NOTE: Please make sure to always follow the safety instructions provided in packaging.

Does it require batteries or charging?

No. Harmless Cigarette Does Not require any batteries and No charging is needed. Harmless Cigarette is 100% Non-Electric.

Does Harmless Cigarette produce any smoke or vapor?

No. Harmless Cigarette Does Not produce any smoke or vapor and No smoke or vapor is inhaled or exhaled.

Can Harmless Cigarette be used with NRT products?

Harmless Cigarette can be used by itself or together with NRT products. Many customers who quit with Harmless Cigarette say they found it to be very helpful when they used it together with patches and gum, since Harmless Cigarette helped them reduce their cravings to smoke by holding and puffing on it, and also gave them additional relief throughout the quit journey which was very useful and satisfying. 

Harmless Cigarette is a great detox remedy to reduce cravings and help fight nicotine withdrawal symptoms without any harmful chemicals like those found in tobacco cigarettes, e-cigarettes and nicotine products.

How long does Harmless Cigarette last?

A single Harmless Cigarette can last 2,000 puffs or more depending on how often it’s used. Many customers that quit using Harmless Cigarette say it lasted 1-2 weeks at a time for them with regular use. For best results we recommend using a new Harmless Cigarette at least once a week or as often as you feel necessary until you finally successfully quit smoking.

Does it contain any glycerin or propylene glycol?

No. Harmless Cigarette Does NOT contain any glycerin or propylene glycol. In addition, Harmless Cigarette Does Not contain any artificial flavors or addictive chemical ingredients like those found in tobacco cigarettes, e-cigarettes and nicotine aid products.

How long do I need to use Harmless Cigarette?

For the best experience and to get the most support from Harmless Cigarette to help reduce cravings and overcome the urge to smoke, it's extremely important to quit smoking and stay committed to quitting while using the Harmless Cigarette 4 week quit kit and following the guided quit plan for at least 30 days once you start your quit journey. We always recommend moderation if it's your first time using Harmless Cigarette, and we suggest that you use your own judgment to determine if it provides you with the positive effects that we believe it's able to offer. 

Hey, we’re only human. Some people can stop smoking all at once. For others, going from all or nothing is just too overwhelming. Either way it’s okay to start using Harmless Cigarette the day you say you want to quit.

Harmless Cigarette will not become another substance you are dependent on but rather a helping hand as you break your unwanted habit.

Will Harmless Cigarette help me quit smoking?

Harmless Cigarette can absolutely help increase your chances of successfully quitting, but you must be motivated and committed to quit smoking. We believe that Harmless Cigarette is a safer and healthier alternative to tobacco cigarettes, e-cigarettes or using nicotine aid products. With will power and the strength of Harmless Cigarette, it's possible to retrain yourself to stop whatever addictive behavior you have been prone to so you can become smoke-free for life and start living a healthier lifestyle.

Harmless Cigarette helps thousands of people successfully quit smoking each year, and we strongly believe that Harmless Cigarette can provide great results at helping you quit, but as mentioned above, you must be motivated and committed to quitting.

ABOUT USE • SAFETY

Is Harmless Cigarette natural?

Harmless Cigarette is a Pure & Natural Therapeutic Quit Smoking Aid. Harmless Cigarette is inherently a healthier and safer alternative to smoking and vaping. It’s a great solution which can be used as an alternative to smoking tobacco cigarettes or using e-cigarettes, in addition, it can be used in conjunction with nicotine aid products or by itself to help satisfy the psychological & physical “hand to mouth” addiction which most smokers find difficult to overcome when quitting smoking.

What's inside? (Ingredients)

Harmless Cigarette combines therapeutic effectiveness with a harmony of scent and aroma. Our custom aromatic blends offer refreshing, relaxing and relieving sensations to help satisfy cravings and overcome the urge to smoke. Click the link below to learn more about how it's made and whats's inside.

WHAT'S INSIDE

What if I have asthma, allergies, lung or heart problems?

The Harmless Cigarette Oxygen variant is the safest alternative and the only one that can be used by individuals that have COPD since it's 100% Pure & Natural and completely free of any aroma, it's a safe solution that helps you breath fresh natural air through the breathable air-filter and helps cope and satisfy the psychological and physical hand-to-mouth habit which most smokers find difficult to overcome when quitting. 

 

NOTE: Only use the Oxygen and Do not use the other variants with Aroma if you have COPD.

 

Which Harmless Cigarette should I use if pregnant?

The Harmless Cigarette Oxygen variant is the safest alternative and the only one that can be used by pregnant women since it's 100% Pure & Natural and completely free of any aroma, it's a safe solution that helps you breath fresh natural air through the breathable air-filter and helps cope and satisfy the psychological and physical hand-to-mouth habit which most smokers find difficult to overcome when quitting. 

 

NOTE: Only use the Oxygen and Do not use the other variants with Aroma if you are pregnant.

What if I have asthma, allergies, lung or heart problems?

Consult your Doctor before using Harmless Cigarette.

ORDERS • PURCHASING ONLINE

How to order?

How do I place an order?

Ordering Harmless Cigarette online is Simple & Easy!

Placing an order through our website is fast, secure, simple and convenient! You can make changes, customize your quit kit and review what you have entered before your order is placed and a confirmation email will be sent directly to you after you checkout!

Order Online

Create a custom Quit Kit online / Choose Product & Start Your Quit Journey Today!

Order by phone

If you would prefer to order by telephone, you can call our dedicated Customer Care Team at (888) 511-9358

Live Chat

Get personalized support from our dedicated team for help on choosing the right Quit Kit & help with other questions.

How much does shipping cost?

 DOMESTIC RATES (U.S.A)

FREE WORLDWIDE SHIPPING ON ALL ORDERS OVER $75

  • Free Shipping (USPS: 7-14 Business Days*) Free
  • Shipping + Tracking (USPS: 3-7 Business Days*) $4.49
  • Priority Shipping   (USPS: 1-3 Business Days*) $7.99

*These estimates are provided by the Postal Service Courier, HPC is not responsible for any delays in shipments once the package is out of our facility.

Is international shipping available?

Yes. Worldwide Shipping is available on all orders.

INTERNATIONAL RATES

FREE WORLDWIDE SHIPPING ON ALL ORDERS OVER $75
  • International Shipping (USPS: 14-21 Business Days*) $10.00 / Includes Tracking Confirmation
  • Priority International Shipping / Large Package (FedEx: 7-10 Business Days*) $25.00 / Includes Tracking Confirmation
  • Canada Shipping (USPS:14-21 Business Days*) $5.00 / Includes Tracking Confirmation

How long does it take to ship?

If the item is in stock, then you can expect your package to be shipped from our facility 24-48 hours or less days once your order has been submitted. In some special cases, such as during the holidays or large sales/promotions, it may be 2-4 business days before your package leaves our facility. That means your package usually is out the door and with the courier in about a day. The shipping time will vary by final destination and shipping options chosen.

Do you ship to PO Boxes?

Yes. Please make sure to verify your shipping address / PO box details are entered correct at time of checkout.

What shipping courier do you use for shipping?

Depending on the shipping option selected at checkout. Order are shipped with either one of the following, FedEx, UPS, USPS or DHL. Please check your email with your order confirmation and tracking number to see which shipping currier your order has been sent with.

How can I track my shipment?

Please use the following currier website links to check tracking status on shipments according to the shipping service and tracking information provided in your confirmation email.

 

FedEx Tracking:  https://www.fedex.com/apps/fedextrack/

 

UPS Tracking: https://www.ups.com/WebTracking/track?loc=en_us

 

DHL Tracking: https://www.dhl.com/en/express/tracking.html

 

USPS Shipping Tracking: https://tools.usps.com/go/TrackConfirmAction_input

 

Please Note: In most cases, your shipment should be in in transit even though it’s not showing up in the system. Depending on the shipping currier, it sometime can take a little longer for their system to update, so please make sure to check and refresh after 24 hours to see if the system has been updated. If you've placed an order outside of the United States, your order may be subject to customs fees. Every country has its own set of regulations so please contact your local postal service or customs office to learn more about how your country handles taxes and duties. HPC is not responsible for any additional fees that your country may charge for importing goods, and it is the sole responsibility of the customer to pay customs fees.

What forms of payment do you accept?

All Payments are processed through SSL Secure Checkout. 

PayPal, Visa, MasterCard, Discover, American Express. (All Prices Are Listed In USD)

For Mail In Orders or Check Payments or Money Orders, Please email info@harmlesscigarette.com for more information.

How to change, cancel or update order details?

Once your oder is complete and confirmed, it is immediately logged into our system and a shipping label is printed. Changing, canceling, or updated your order can be a bit tricky and may cause a delay in the package moving out of the shipping facility. So if you need to make any changes, please make sure to contact our support team within 1-2 hours of placing your order to make any changes before it is prepared to ship out.

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